paid bill -getting overdue

Sweetpea
Semiconductor
3 Replies 6493 Views

I have paid my electricity bill but got an overdue notice

5 REPLIES 5
jayden_AGL
AGL Moderator
1 Reply 6487 Views

Hi Sweetpea,

 

Welcome to the AGL Community!

 

This sounds frustrating. Does your account balance appear to be overdue when you log into your AGL My Account? You can log in here.

 

Kind regards,

 

Jayden

Sweetpea
Semiconductor
0 Replies 6479 Views

Jayden

 

thankyou for your reply. The error has now been resolved. 

It was resolved via chat

 

 

Sweetpea
Semiconductor
1 Reply 6464 Views

Jaydene

 

the over due bill has now been credited but I would like the penalty fee credited as well as it's unfair and unjust to be a penalty fee for something we didn't do. Can you credit this amount please? 

thanks, Maree

jayden_AGL
AGL Moderator
0 Replies 6451 Views

Hi Sweetpea,

 

Unfortunately I can't arrange this through the Community I'm sorry to say. If you log into your My Account using the link above, you can get in touch with our customer service team via Messanger.

 

Kind regards,

 

Jayden

Loulou10970
Switched-on
0 Replies 2206 Views

I paid my gas bill first day I received my bill 

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