direct debit

dlsmer1866
Switched-on
2 Replies 4869 Views

I need to get my d.d restored properly, I tried 3 times on your 13 number 3 times things have gone wrong which cost me can somebody please help me 

2 REPLIES 2
jayden_AGL
AGL Moderator
0 Replies 4864 Views

Hi dlsmer1866,

 

Welcome to the AGL Community!

 

You can active you direct debit yourself by logging into your AGL My Account here. If you're unable to do this after logging in, simply click 'Message Us' in the bottom right-hand corner to chat with our customer service team.

 

Cheers,

 

Jayden 

gc987644
Switched-on
0 Replies 1115 Views

Hi, trying to reinstate Direct Debit after it failing a few times (have sorted with bank) but it keeps coming up with an error. 

Have tried 7-8 times over 2 weeks. Screenshot 2023-05-11 at 4.48.02 pm.png