direct debit

[dlsmer1866]

I need to get my d.d restored properly, I tried 3 times on your 13 number 3 times things have gone wrong which cost me can somebody please help me 

[jayden_AGL · Accepted solution]

Hi dlsmer1866,

Welcome to the AGL Community!

You can active you direct debit yourself by logging into your AGL My Account here. If you're unable to do this after logging in, simply click 'Message Us' in the bottom right-hand corner to chat with our customer service team.

Cheers,

Jayden 

[gc987644]

Hi, trying to reinstate Direct Debit after it failing a few times (have sorted with bank) but it keeps coming up with an error. 

Have tried 7-8 times over 2 weeks.