customer care

Roshai
Switched-on
1 Reply 132 Views

We are in touch with your customer care to change our billing cycle to "monthly". The response is very poor. We are bit worried to go ahead with the plan of joining any of your other services including mobile sim, which was under process.

1 REPLY 1
Lester
Powerhouse
0 Replies 120 Views

Not sure if you mean for electricity or gas, but for electricity you can easily update to monthly by the app, or in your logged in AGL account online.

 

With the app, you click the settings icon on the bottom menu, then settings, then you'll see monthly billing down the list a bit.

Click that an change it over.

 

On the website login to your account, click billing menu at top, then payment options - all payment options, click monthly billing, edit, choose your service (you must be able to do gas too), then click the acknowledgment box and click change to monthly billing.