billing periord changed

BC31
Switched-on
1 Reply 193 Views

I am billed quarterly, however this billing period kept being extended and today I notice it's changed to 6 monthly. Why has this happened, can I change it back?

2 REPLIES 2
SYED_AGL
AGL Moderator
1 Reply 183 Views

Hi @BC31 

Thanks for reaching out. 

Yes this should get back to your quarterly billing. 

Please send me your account number via private message, so I can personally look into this for you. 

 

We are here to help!

 

SYED 

BC31
Switched-on
0 Replies 175 Views
Thanks Syed
I just checked today and it's gone back to quarterly billing.
Maybe just a glitch?

Thanks for your help.