I put in for transfer last week, only changing provider not moving. It was explain it might take 10 days or 2 weeks for the hand over from old provider and I may incur a final bill because today is the end of contract with old provider.
Today is received a confirmation from AGL that they taking over but starting April?! I called to ask if that is correct and was told yes it is the next billing cycle and nothing they can do ie I'm stuck with current provider till then. Does this sound right?!
Would be good if a mod can clarify this situation for me, thx!
