Unhappy Jan

[GraemeH]

Unhappy Jan,

I am a very dissatisfied customer with AGL. We, wife and I, are both gas and elec with AGL and have been since time began.

We have solar panels as well as batteries and we contribute all our excess electricity to poor old AGL, and for this privilege we now receive 1.5c/Kwh hour.

I do not believe that AGL have any of our interests at heart to us. Their loyalty to us is zero. Their sole purpose is to gouge as much as possible from us or in money or free electricity.

Despite the State Gove cheapest offer comparison, their plans are tricky to understand and difficult to interpret.

I need to change from AGL. Are there any suggestions on alternate suppliers please.

Also, is there any way I can donate my excess electricity to a charity or to community battery.

Regards,

Graeme H