Questions and discussion about AGL's Energy plans and your AGL Energy account
Have asked for a refund cheque and it didn't materialise
Can you explain what I need to do to make it happen. Thank you
Hi @DMC
Thanks for reaching out and I'm sorry to hear about your refund issue.
We will be happy to help and resolve the issue. I need access to your account so I will send you a private message
to get more details.
Kind Regards,
Naz