Prices and fees

[Tysmysta]

Hi I’m currently with Kleen heat and just enquiring if AGL charge an installment fee every month. Kleen heat never mentioned when I signed up, defeats the 35% discount when charge $34 every month for some crap fee. 

[jayden_AGL]

Hi Tyson,

Thank you fro getting in touch!

Can I ask to confirm how this fee/charge appears on your bills? It sounds like you're referring to either your 'account service fee' or 'supply charge'.

Kind regards,

Jayden

[Tysmysta]

Hi it comes through as installment installation and it comes out every month onto of my bill

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@jayden_AGL wrote:

Hi Tyson,

Thank you fro getting in touch!

Can I ask to confirm how this fee/charge appears on your bills? It sounds like you're referring to either your 'account service fee' or 'supply charge'.

Kind regards,

Jayden

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[jayden_AGL]

Thanks Tysmysta!

We don't charge any fees known as an installment/installation fee. You can find details about our current standard pricing in WA here.

Cheers,

Jayden