Online account

[Loldoll]

i have not received my electricity bill for the previous quarter and online account is showing “set up in progress” i joined AGL dec last year and received confirmation about the connection. Can someone explain what is happening?

[jayden_AGL]

Hi Loldoll,

Welcome to the AGL Community!

There could be a few causes for this. So that I can identify the cause and ultimately resolve this issue, I'll kindly ask you to send me a quick private message with your AGL account number and email address. You can do this by clicking on my handle (jaydeny).

Kind regards,

Jayden

[Loldoll]

Thanks i have sent you a private message

[jayden_AGL]

Thanks Loldoll!

Using the details you've provided, I have updated some of your information.

Could you please log into your AGL My Account using your browser and let me know how you go?

Cheers,

Jayden