Online account

Loldoll
Switched-on
2 Replies 4921 Views

i have not received my electricity bill for the previous quarter and online account is showing “set up in progress” i joined AGL dec last year and received confirmation about the connection. Can someone explain what is happening?

3 REPLIES 3
jayden_AGL
AGL Moderator
0 Replies 4911 Views

Hi Loldoll,

 

Welcome to the AGL Community!


There could be a few causes for this. So that I can identify the cause and ultimately resolve this issue, I'll kindly ask you to send me a quick private message with your AGL account number and email address. You can do this by clicking on my handle (jaydeny).

 

Kind regards,

 

Jayden

Loldoll
Switched-on
1 Reply 4905 Views

Thanks i have sent you a private message

jayden_AGL
AGL Moderator
0 Replies 4901 Views

Thanks Loldoll!

 

Using the details you've provided, I have updated some of your information.

 

Could you please log into your AGL My Account using your browser and let me know how you go?

 

Cheers,

 

Jayden