Obtaining refund of credit

ag1l321
Switched-on
11 Replies 60591 Views

I have changed energy provider.  Apparently I have a credit with AGL (according to an email message yesterday). I would like this refunded, p[ease.

35 REPLIES 35
NeilC
Powerhouse
5 Replies 33934 Views

@ag1l321,

If in fact, you are entitled to a refund, AGL will start their long process to refund a cheque to your last known address, from my experiences this will take a minimum of six week before they issue the cheque.

 

All good things come to those who wait.

 

Cheers Neil

Cheers Neil


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Judy1
Switched-on
1 Reply 32053 Views
 
NeilC
Powerhouse
2 Replies 32042 Views

Hi @Judy1 ,

 

The process to obtain a credit is detailed HERE

 

Simply click on the HERE and it will start a new web page (on the AGL WEBSITE) with the instructions on how to carry out the process.

 

I can tell you that it is not a simple process because you have to wait to talk to someone (or chat) to get the process started.

 

AGL just normally sends us a cheque after the first bill is processed in the new financial year (was due last Friday for us).

Cheers Neil


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John-T
Powerhouse
0 Replies 31922 Views

Please Disregard 

mdjlochtenberg
Switched-on
3 Replies 31884 Views

What do I do to get a refund?

Warren48
Switched-on
0 Replies 31848 Views

Hi Warren we have just edited this post to remove your personal information. Please reach out if you still require a refund. 

 

Nat

 

Please organise for Warren

Sent from my iPad

SylviaK
Switched-on
0 Replies 31601 Views

I have closed my account and it is $175.04 in credit.

 

How do I get my mo0ney?

 

Broad
Switched-on
0 Replies 16286 Views
 
GARYWILLIAMSAPP
Switched-on
0 Replies 10038 Views

I WISH TO GIVE APPROVAL AS DISCUSSED WITH Carlo 13/02/2024 Regards Gary Williams