My plan keeps changing

Vellam
Switched-on
1 Reply 125 Views

My plan keeps changing from residential to business and then back again, I am not a business I am a residential, I have now twice supplied my rates notice as proof of status, its painful process to call up and explain this every time, I now have like 4 different account numbers for the same address, why does something so simple have to be so complicated

1 REPLY 1
megan_AGL
AGL Moderator
0 Replies 109 Views

Hi Vellam,

 

We are sorry to hear that this has happened to you multiple times. 

 

We would really like to get some more information from you, we will send you a private message now.

 

Kind regards,

 

Megan