Help & Support

Energy Accounts & Plans

Questions and discussion about AGL's Energy plans and your AGL Energy account

My bill

Bishar1987
Switched-on
‎09-10-2020 10:03 AM
1 Reply 3229 Views

I can't open my bill, when I would to open it, it's open last bill, I dont know whats problem. Because today I got the bill and I would to pay it.

Regards, 

Bishar 

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1 REPLY 1
Ellen1
AGL Moderator
AGL Moderator
‎09-10-2020 11:15 AM
0 Replies 3227 Views

Hi Bishar1987! 

 

Welcome to AGL Community! 

 

If you are trying to open the bill from the App or My Account within the first few hours that it is uploaded, it may open the old one as the upload gets completed. 

 

If you are trying to open it from an email that you have received and you are still facing difficulty, I recommend you connect with our team through the AGL App so that we can investigate this for you. 

 

Thank you

Ellen

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