Moving house and ending plan contract

RodatStKilda
Switched-on
1 Reply 3339 Views

Hi,  I have to move soon because my rental flat is being sold.  I was given a senior's plan by AGL and I am concerned if (like a property lease), I leave before the plan expiry that I may be penalised.

I won't need a reconnection because I am moving into aged care and won't have an individual electricity meter.  Thank you in advance.  Rod.

1 REPLY 1
Hamish
AGL Employee
0 Replies 3328 Views

Hi @RodatStKilda,

 

I can definitely appreciate your concern regarding this.

 

If you still have your confirmation pack - it will state in there whether or not there are exit fees in there.

 

If not - message the Customer Service team either through here

 

Kind regards,

@Hamish