Missing bill

Lylou73
Switched-on
1 Reply 1323 Views
Hello,
I could not find it in my account 2 bills that I need.
It is for electricity between 14/09/2020 to 14/12/2020 and gas between 14/10/2020 to 14/12/2020.
How would I be able to recover them ?
Thank you.
 
1 REPLY 1
David_AGL
AGL Community Manager
0 Replies 1312 Views

Hi @Lylou73 

 

If these bills are not appearing in your bill history on My Account when you log in, I'd suggest that you click the "Message Us" button on your My Account overview page and speak to an agent. They'll be able to send the missing bills through to you.

 

 

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