Meter read and message I have just through the virtual messaging - has it been received?

[helenbateman120]

I have sent a message through the virtual process. It does not respond via a discussion I would like to have. Has the message come through? Thanks 

[-Olgi-]

Hi @helenbateman120,

Welcome to AGL Neighbourhood!

I can look into your account and check whether we have recorded receipt of any online messages from you. I'll send you a private message to grab your account details so that I can help further.

Kind Regards,

-Olgi-