Our account is in my husband's name. I've been told by a relative whose husband died recently, that is was very difficult getting the account changed over to her name. We rang and were told that we can't have both names on the account but no reason was given. As we already have joint names on a bank account, our water account and our rates, this makes no sense. If I become an "authorised person" would this make it easy to have the account changed if my husband were to die? I have found another supplier that seems to allow both names on the account so if this can't be sorted satisfactorily, we will go to them.
