I was sent a bill that I have paid

[ZR]

I paid my bill half a month ago, but I was sent a bill with the same amount recently. Maybe it's because I input my account number as the reference number when I paid the bill before?

[Shayne]

Shayne I have edited your post to remove your personal bank details for privacy.  Ellen

 

[Ellen1]

HI Shayne! 

If you are needing to follow up on a bill that you have already made a payment for please send us a message via the AGL App. 

Thank you 

Ellen