I paid twice for a bill

VINCENTZXT
Switched-on
1 Reply 2176 Views

This is a very sad thing. Because I forgot to pay the bill at the beginning of the month (I paid the bill on 12.4), which caused me to pay the bill again on the 24th(12.24). I wonder if I can get the money back? 😞

1 REPLY 1
Ellen1
AGL Moderator
0 Replies 2159 Views

Hi Vincentzxt, 

 

This situation can be quite upsetting, don't stress though as these things happen to the best of us. 

 

If you have overpaid your account you can organise a refund for your credit by messaging us on your app, or give us a call. 

 

Thanks 

Ellen