I moved from the property in Dec 2022

[84099217]

Dear Sir/Madam,

I moved out of the property you keep sending me bills for in late December 2022.

you have assured me many times that you would disconnect the service and today I see a fresh bill with over $200 added to it. 
could you please disconnect that account so the new tenants discontinue using electricity in my name and begin their own accounts.

kind regards

belinda

[-Olgi-]

Hi @84099217,

Welcome to AGL Neighbourhood!

I will send you a private message to grab your account details, so that I can assist further.

Kind Regards,

-Olgi-

[84099217]

Ok thank you. Please use my email address to contact me further--
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[Abcd12345678]

We had moved out at 2 years ago

[Abcd12345678]

We have the same thing happened to us now

[megan_AGL · Accepted solution]

Hi Abcd12345678,

We are sorry to hear you are having issues closing your account, if you are no longer responsible for the supply we want to ensure you stop being billed as soon as possible.

Please contact us so we can take a look at the account for you https://www.agl.com.au/help-support/contact-us.

Kind regards,

Megan