I can't get an access to AGL 'My Account'

e1794
Switched-on
1 Reply 7144 Views

Capture21432q121332.JPG

 

I have been seeing this page for last 3 WEEKS now!!!

Why has it not been fixed??? this screen pops as soon as I login. 

 

3 REPLIES 3
jayden_AGL
AGL Moderator
1 Reply 7142 Views

Hi e1794,

 

Thank you for getting in touch!

 

There could be a few different reasons that you're seeing this screen. Are you certain that the email address you're using to log in is registered to your current account and not an old account?

 

Kind regards,

 

Jayden

e1794
Switched-on
1 Reply 7141 Views

Hi Jayden thanks for getting back to me quick. How can I check that? I have been getting bills to this email address for both electricity and gas.


@jayden_AGL wrote:

Hi e1794,

 

Thank you for getting in touch!

 

There could be a few different reasons that you're seeing this screen. Are you certain that the email address you're using to log in is registered to your current account and not an old account?

 

Kind regards,

 

Jayden


 


@jayden_AGL wrote:

Hi e1794,

 

Thank you for getting in touch!

 

There could be a few different reasons that you're seeing this screen. Are you certain that the email address you're using to log in is registered to your current account and not an old account?

 

Kind regards,

 

Jayden


 

jayden_AGL
AGL Moderator
0 Replies 7138 Views

Hi e1794,

 

I've just responded to your private message and I look forward to hearing from you soon.

 

Cheers,

 

Jayden