Questions and discussion about AGL's Energy plans and your AGL Energy account
AGL Home profile doesn't match this situation of our account : a body corporate, responsible ONLY for external lighting 7-11pm nightly for which the cost seems very high @ $30pm
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Home profile is a generic thing.
It takes in your complete costs including supply charge and electricity charges.
This is worked out as a daily average and then multiplied by the number of days in your billing cycle.
If you have a smart meter then they use "real time data" (even though it takes them three days to show the data), if you don't have a smart meter they use the last billing period to calculate your daily rate.
Depending on your plan and whether you have a smart meter you can calculate your projected costs easily by doing a meter read each day at the same time.
Are your lights activated by light sensitive switches or a timer circuit that switches on the lights at 7 and off at 11.
Depending on your location 7pm would not require the lights to be on in summer...
Also please note that this is a forum that any member can comment on.
If you require an answer from AGL you should contact them directly on
https://www.agl.com.au/help-support/contact-us
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