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Energy Accounts & Plans

Questions and discussion about AGL's Energy plans and your AGL Energy account

Gov rebate 1st July

LynKate
Switched-on
‎11-07-2024 04:50 AM
1 Reply 1703 Views

Just noticed the. Gov rebate has been given, but some how over $500 has been taken, when my bills are usually anywhere between 24.00 to 70. I have solar. So are they picking people at random to raid??? & Take more them they are entitled to. I Will be ringing in the morning as they need to explain and set it right ASAP or I'll report them to the government for over pricing.

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megan_AGL
AGL Moderator
AGL Moderator
‎16-07-2024 11:04 AM
0 Replies 1651 Views

Hi LynKate,

 

We are sorry to hear about your recent bill and appreciate the stress that receiving an unexpected high bill can cause.

 

We are sure you will be able to find the best assistance with calling us so that we can check all elements of the bill and ensure there is no error, please call us on 13 12 45.

 

Kind regards,

 

Megan

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