Excessive Gas billing for last two quarter

[sopan73]

Hello, From last two quarter I am receiving my gas bill close to $600.  This is significantly higher than my usual bills, and I have never had a bill this high in the past.

I believe there may be an issue with the meter reading or billing. Could you please investigate this bill.

I have also compared my usage with the same period last year, and the difference appears to be unusually large. We have been using gas in the same way as usual and there has been no significant change in our household energy consumption.

• Check the meter reading and billing period.
• Confirm that the meter is correctly linked to my property.
• Compare the current usage with the same period last year.
• Check whether there may be a faulty meter or incorrect reading.
• Hope there is no leakage

Please investigate and let me know why this bill is significantly higher than my normal usage.

Thank you.

[ChrisE_AGL · Accepted solution]

Hi @sopan73 

I’m sorry you’ve had such a large and unexpected increase in your gas bills, It's never a welcome gift. 
 

If you check out our webpage on unexpected high bills, you'll be able to check out information on how you are able to check the listed items such as billing period, meter number and the reads taken.   

Thank you, Chris