Enquiry

[Philjar]

I was just on the phone to the 13 number re advising of a deceased estate matter..the person on the phone was not able to assist and said it would be 30 days  before someone could back to us...how can this be the case?

[jayden_AGL]

Hi Philjar,

Welcome to the AGL Community!

It sounds like you've been given some fairly unusual advice. I'd like to take a look at the account in question to shed some light on this, so please send me a quick private message (by clicking on my username) with the concerned account details.

Kind regards,

Jayden

[jayden_AGL]

Hi Philjar,

I'll need you to send me these details via private message as it is considered sensitive information.

Kind regards,

Jayden