Electricity bill has two readings - actual and estimate

mirk
Conductor
1 Reply 398 Views

I don't understand why my electricity bill has two readings - both read on the same day but one is actual one is estimate. However, in the email that I received with my bill, AGL said that my bill was estimated. It appears that I have been charged based on both the estimate and the actual read?!

AGL electricity bill.JPG

I tried to enter my own meter reading online but was rejected and the chat online on the meter read does not work

1 REPLY 1
_Mark_
AGL Moderator
0 Replies 386 Views

Hi @mirk I can take a look into this for you if you still need help. I'll just send you a private message to start. Thanks- Mark