Direct Debit Less Than Bill

Kingman71
Switched-on
2 Replies 709 Views

I received a bill for $250 however AGL only debited $178. Why would this be? The periods do not overlap

2 REPLIES 2
EllisMiller
Semiconductor
0 Replies 705 Views

A Payment or discount was applied to your account that you weren't aware of. AGL made an error when debiting your account. There was a change in the rates or fees that were not applied until after the bill was issued.  MyTHDHR Benefits

Natalie-AGL
AGL Moderator
0 Replies 685 Views

Hi @Kingman71, Thank you for reaching out. 

 

I'll send you a private message so I can check your account and the direct debit amount. 

If you prefer to get in touch with us elsewhere, you can contact us via agl.com.au/contact

 

Kind Regards, 

Natalie