Questions and discussion about AGL's Energy plans and your AGL Energy account
Due to the corona virus we ask for gas and electricity payment defferrals
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Hi @Azzouni
Sorry to hear you've been affected by the current difficult situation. For information on your payment and hardship support options during this time, please check out our COVID-19 response page.
Eligible AGL residential and small business customers can extend their payment due dates. Log in to My Account to set up a payment extension of up to 21 calendar days. Or, you can call us on 131 245 and select Option 2, for an extension of up to 14 calendar days.