Credit refund

[Ellewild]

Talk about nightmare 😩

My Electricity is $3,649 in credit because it takes so long for AGL to update there payments i paid a outstanding bill TWICE trying to get them to refund me into my smart access account rather then my account I've set up pecifically  for my bills to be direct debit or payed from...

This new system they have is absolutely draining...

it's my hard earned money just pay me so I can pay other bills that are now being delayed..

HEEEELLLPPP

[NeilC]

@Ellewild,

These are community pages and meant for general questions and can be answered by anyone.

To contact AGL (which you need to do), go to the AGL contact Us page

https://www.agl.com.au/help-support/contact-us

You can also start a chat session when logged into your account.

If this reply solves your query please SOLVE this and click the like button if you like the answer.

Cheers Neil