Billing

Rao1947
Conductor
1 Reply 5721 Views

My previous monthly billing period ended on  26th June  2022, as I  had opted for a quarterly billing option from 28th June to 28th September. From 29th September,  I am back on the monthly payment mode.

In my last monthly invoice (26/5 to 26/6/22),  I was given credits as follows: Standard Feed In Tariff ($1.40); NSW Govt  Household rebate ($24.99); NSW Medical Energy Rebate ($24.99), and AGL Bonus ($22.73) =Total  $74.11. So, it is reasonable for me to conclude  that I should have  obtained  a  similar  amount of credit, about  $222.00 ($74.11 x  3 months.) in my  last quarterly  bill. Unfortunately. in this last bill, not a single cent  appears under  NEW CHARGES  AND CREDITS. However, a consolidated figure of $580.00 dollars  does appear  under New charges and credits, and I am required to pay  only $526.06. The difference between these  two figures ($53.94) presumably is the credit that has been given, although this information does not appear clearly  in the invoice.

How can I request AGL  send  me a correct bill?

11 REPLIES 11
Rao1947
Conductor
0 Replies 1268 Views

*** Deleted as private information posted on public forum ***

Rao1947
Conductor
0 Replies 1268 Views

Dear Olgi, Have you received?!