Bill Gates extension

Scottie68
Conductor
1 Reply 367 Views

I have spent (or wasted) a lot of time today trying to get my electricity bill extended until 13/9. Not much to ask is it?? Well, yes, according to AGL. 
I’ve spoken in person to two different customer service representatives. And two on-line representatives. Just useless. All they can offer is a payment plan that includes future bills and carries on for months! They want to dictate how much I pay and when. I am going to call the resolutions department tomorrow…. Should things really be this hard????

1 REPLY 1
Scottie68
Conductor
0 Replies 363 Views

Just FYI … the bill is due on 28 Aug. It can be extended til 30th.  Very helpful. NOT