Biil doesnot make sense

jodamo
Switched-on
1 Reply 2002 Views

I have got a bill from AGL after I have canceled my service stating I owe over 1000 on both gas and electricity.  when I go back through my monthly bills from them, all were paid in full. The app says different to the email I have received as a final demand. What do I do? I have paid all of my bills. I cannot afford over 2000 

 

 

1 REPLY 1
jayden_AGL
AGL Moderator
0 Replies 1985 Views

Hi jodamo,

 

This sounds confusing!

 

A member of our customer service team will need to take a look at your bills to make heads or tails of this. I encourage you to log into you AGL My Account here and click "Message Us" once logged in to speak with a member of our customer service team.

 

Kind regards,

 

Jayden