Access money in credit

bluey2020
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1 Reply 16533 Views

How do I access money that's showing in credit in my account on my power bill this is from feedin from my solar ??

4 REPLIES 4
jayden_AGL
AGL Moderator
2 Replies 16530 Views

Hi bluey2020,

 

Great question! 

 

You can request to have any credits currently sitting on your account be refunded directly to your bank account by contacting our customer service team via web chat here. If you find you're in credit at the end of most billing periods, I encourage you to request 'periodic refunds'. This means that solar credits will be refunded to you automatically every billing period.

 

Kind regards,

 

Jayden

bluey2020
Switched-on
1 Reply 16529 Views

Thank you for that all done and dusted 😃

jayden_AGL
AGL Moderator
0 Replies 16528 Views

No worries at all bluey2020!

 

Great to hear that you've got this sorted.

 

Cheers,

 

Jayden

valeriebrit
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0 Replies 15765 Views

thanks i was wondering if both gas & electricity wore and by how my