Access money in credit

[bluey2020]

How do I access money that's showing in credit in my account on my power bill this is from feedin from my solar ??

[jaydeny · Accepted solution]

Hi bluey2020,

Great question! 

You can request to have any credits currently sitting on your account be refunded directly to your bank account by contacting our customer service team via web chat here. If you find you're in credit at the end of most billing periods, I encourage you to request 'periodic refunds'. This means that solar credits will be refunded to you automatically every billing period.

Kind regards,

Jayden

[bluey2020]

Thank you for that all done and dusted 😃

[jaydeny]

No worries at all bluey2020!

Great to hear that you've got this sorted.

Cheers,

Jayden

[valeriebrit]

thanks i was wondering if both gas & electricity wore and by how my