AGL rude service and plan check

vk4tux
Switched-on
1 Reply 964 Views

I rang AGL this evening to check if they had a better solar saver plan, as the new plan I am forced to change to, does not compete with another I have found. The AGL girl I spoke to was very rude and did not listen to my questions, cutting me off, then said she would send me an email which I never received.

I am looking at changing energy provider from AGL to a better deal and probably better more polite service.

3 REPLIES 3
NeilC
Powerhouse
1 Reply 959 Views

@vk4tux 

 

Adrian,

If you can find a better plan I would suggest you go with it.

 

If you can remember the name of the person you spoke to I would suggest that you contact AGL and make a complaint.

 

https://www.agl.com.au/help-support/contact-us?7zs43y=jpts1o

 

73's

Neil

Cheers Neil


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vk4tux
Switched-on
1 Reply 952 Views

Thankyou very good advice, I am moving to another company plan and leaving AGL.

NeilC
Powerhouse
0 Replies 950 Views

@vk4tux 

Adrian,

Don't forget to click the solved and liked buttons.

73's Neil

Cheers Neil


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