7 calls aday!!!

Chloe16
Switched-on
1 Reply 1807 Views

For the past few weeks I have been receiving upwards of 7 phone calls a day from a private number starting they are calling on behalf of AGL. 

They won't tell me why but expect me to give personal details to confirm my identity. 

I 've asked numerous times that a written letter be sent to me and yet when I ask for this they hang up. 

 

1 REPLY 1
David_AGL
AGL Community Manager
0 Replies 1801 Views

Hi @Chloe16 . That sounds annoying.

 

Under those circumstances I think it's definitely a good idea to be cautious about giving out personal details. Get in touch with us via phone or web chat or log in to your account and click "Message Us" to confirm whether AGL is actually trying to contact you.