Support Port Forwarding with your internet service.

[Mum23k]

Today, after transferring to AGLs internet service. I found out after waiting over an hour and a half with AGLs terrible customer support team that you don't support Port Forwarding with your internet service. This is a basic, important function for many people. Why wouldn't you support it? It's ridiculous. 

[TwinWaters]

I was told even I cna't have a fixed IP given to me ....

[Glenn_AGL]

Hi @Mum23k 

We provide customer support for Port Forwarding, but we also don't block any ports forwarding from customers wanting to set it up on your end, or through our or your own router.

Glenn

[Glenn_AGL]

Hi @TwinWaters 

I am aware of a issue for Static IP's getting assigned for customers. But this has now been resolved. Any Static IP's can now be added to your service for a fixed rate of $7.50 per month.

Please give us a call on 131 245 8am-6pm if you require further assistance

Glenn