Questions, discussions and feedback about the AGL website, My Account page, and our online services
I am trying to set up a payment plan - I enter the amount it says its OK but then the payment page doesn't load, so I try to send a message but nothing comes up on my account to click MESSAGE
I don't want to use the app, I like to use the computer
I wont be telling anyone my details so please fix the bugs !
Hi @GeorgiaD,
Welcome to AGL Neighbourhood! I can certainly look into this for you here and help set up a payment plan, however I would need your account details to do that. If you're not comfortable providing this information via private message, then best option is to contact us securely via one of our platforms as listed here, so that we can assist further.
Kind Regards,
-Olgi-