Unable to view my past bills online

Jo67
Switched-on
1 Reply 438 Views

Hello,

I store all my AGL bills in my email folder.

Now when I go to view past bills, as in "download your bill PDF", it keeps coming up with;

eBill is undergoing maintenance.

We're sorry for any inconvenience, we are currently making some updates to online billing. Your ebill will be available soon -
check back via My Account, or contact us if you need assistance with anything in the meantime.

Error Code 008

This message has been coming up for the past month.

Seriously this isn't undergoing maintenance for this long.

The only way to view a past bill is to contact AGL, to get them to send it to me and that takes too long.

Please advise.

Jo

1 REPLY 1
-Olgi-
AGL Moderator
0 Replies 430 Views

Hi @Jo67

 

Thanks for getting in touch. We would need to look into your account to be able to find out why this may be occurring. I'll send you a private message to grab your account details from you.

 

Kind Regards,

-Olgi-