Questions, discussions and feedback about the AGL website, My Account page, and our online services
Furthermore, I find it hard to believe that our electricity bill has increased by over $200 compared to last year. I am a concession card holder, and my wife and I are the primary residents of the house. We both work from morning to afternoon, five days a week. We haven’t added any new electrical appliances, and we don’t use items like electric blankets. I simply cannot understand why the electricity costs are so high.
Hi yohannyu,
Thank you for bringing this to our attention, it sounds like we may have to assess if your hot water meter has the ability to operate on a different timeframe.
This would involve a potential tariff change, in order for us to properly assess this for you, and process the tariff change if available we will need to speak with you over the phone.
Please give us a call on 13 12 45.
Kind regards,
Megan