Viewing latest Bill

andy1pom
Switched-on
1 Reply 810 Views

Hi

I am unable to view my latest bill for period 2 Feb to 1 Mar 2023.  The link on the website and the app goes to the previous bill (2 Jan to 1 Feb).

In addition, the monthly usage doesn't show any data for this period as well; the weekly view does!

Finally, there is no data for 15 Feb. Maybe a coincidence but my solar system stop recording data for 4 days shortly after this?

I did call your app help line but all they said was the data was there and to logout/in..

Thanks

1 REPLY 1
_Mark_
AGL Moderator
0 Replies 798 Views

Hi @andy1pom, welcome to Neighbourhood. I will need to take a look at the data myself to see if there is something holding the bill back. I'll just send you a private message to get started. Thanks- Mark.