Unable to login.. "Something unexpected happened."

[gballard]

Cannot login ... keep getting the following. Have tried several times. 

Something unexpected happened.

We're currently unable to load your account.
Please try again shortly or message our team for help.

[Cindy3]

I'm having the same issue

[-Nam-]

Hi @gballard! 

We'd need to check your online account details for you to see what's happening, we'll send you a private message to grab your account details. 

-Nam-

[-Nam-]

Hi @Cindy3, welcome to the AGL Neighbourhood! 

We'll also send you a private message to check out your online account details. 

-Nam-

[hmil68]

 I am new to AGL and I am having the same problem. please help 

[_Mark_]

Hey there @hmil68, welcome to neighbourhood!

We'll send you a quick private message to see what's going on with your account too!

Thanks,
Mark.

[EbonyLee]

Can’t access my online account on the website or app

[-Jenna-]

Hi EbonyLee, thanks for being part of the Neighbourhood.

To help with our online issue, we'll need to access your account. As this is a public community we won't be able to help you with this here, but I've contacted you via private message so I can assist.

Kind Regards,

Jenna

[marleneqld]

Same problem guys!

[-Olgi-]

Hi @marleneqld,

Welcome to Neighbourhood!

This usually occurs if you haven't registered as New User for MyAccount. If you haven't done so already, you can do this here by clicking on 'My Account' and then 'New User? Register Now' tile.

If you have completed this and you're still getting an error, I have just sent you a private message to let you know how to proceed with your enquiry.

Thanks,

-Olgi-