Re: Chat Survey

Daveo1971
Switched-on
1 Reply 213 Views

Hi. I had a great chat experience with Sunit 

I asked to do the survey to give him a wrap but on the first question I accidentally pushed 1 instead of 10. I did make note in the comments section but you should be able to edit your selection prior to finishing the survey as Sunit did a good job but I could not change the rating 

 

1 REPLY 1
Basil_AGL
AGL Community Manager
0 Replies 115 Views

We’re really pleased to hear Sunit looked after you during your chat and delivered a great experience. We also appreciate you flagging the survey issue, we get how disappointing it would be not to update your rating. Your comments have been noted and we've made sure Sunit received your positive feedback.