My latest direct debit has been disallowed on the basis of "insufficient funds", which is nonsense

[ronjackson]

My latest bill payment has been rejected on the basis of "Insufficient funds".  That is nonsense!  My AGL account settings are okay and the PayPal account is okay.  I am concerned that this may be a security breach.  

Your response will be appreciated.

Ron Jackson

[ronjackson]

My latest bill payment has been rejected on the basis of "Insufficient funds".  That is nonsense!  My AGL account settings are okay and the PayPal account is okay.  I am concerned that this may be a security breach.  

Your response will be appreciated.

Ron Jackson

[SYED_AGL]

Hi @ronjackson 

Thanks for reaching out and sorry for that experience. 

We can definitely look into it for you. Please provide us with your account details via private message, so I can personally look into this for you.

We are here to help!

SYED