Mandatory eBilling

[Danieler14]

Hi, I signed up for the AGL Value Saver Plan and my account says that eBilling is mandatory and I cannot change it even though the plan advertised flexible billing options. Please help me change this. Thanks

[Natalie-AGL]

Hello @Danieler14, 

Thank you for taking the time to reach out. 

I am sorry to hear that you are facing difficulties changing your billing method and apologise for any inconvenience caused. 

I'll send you a private message and get some details from your so that we can take a further look into this for you. 

Kind Regards, 

Natalie