Questions, discussions and feedback about the AGL website, My Account page, and our online services
Hi Alice0331,
If you were looking to change the name as someone else is taking over the account, they would need to set up a new account. This can be done via the following link.
https://www.agl.com.au/get-connected/moving-home
If it was a change to your name, please reach out to the team either by calling or messenger for this to be processed.
https://www.agl.com.au/contact-us/more-help/more-help/no-topic