Questions, discussions and feedback about the AGL website, My Account page, and our online services
In my account dashboard, it is still showing Setup in Progress..
Could you please verify and confirm, whether my plan is activated or not.
Image provided below:
[Image deleted due to personal information]
Solved Go to Answer
Thanks for reaching out.
I’ve had a look at your account, and it’s currently still in progress. The update will be completed during your next scheduled meter read.
In the meantime, please rest assured that your gas supply will continue to work as normal until the process is fully completed.
If you have any further questions or need assistance, feel free to reach out — we're here to help.
SYED