Download pdf returns error on both website and mobile app

rajaeian
Switched-on
2 Replies 1617 Views

I receive the following error every time I try download the pdf version of a bill:

 

{"clientId":null,"valid":false,"appStatusCode":70117,"documentId":null,"validationMessage":null,"encryptedData":null,"invalidAttempts":null,"maxAttempts":null}
4 REPLIES 4
Cessnock
Switched-on
0 Replies 1609 Views

Hi get the same error message.

 

When I try to download the bill I get this error message:
{"clientId":null,"valid":false,"appStatusCode":70117,"documentId":null,"validationMessage":null,"encryptedData":null,"invalidAttempts":null,"maxAttempts":null}
 
Please can you email me all invoices (history and future)
mjbaker_au
Switched-on
1 Reply 1593 Views

Yup...getting the same message, too.

-Nam-
AGL Moderator
1 Reply 1585 Views

Hi @rajaein, @Cessnock and @mjbaker_au

 

We had an outage over the weekend but this was fixed Monday morning, can you please try again and let us know if you're still unable to get access? 

 

Thanks! 
 

-Nam-

rajaeian
Switched-on
0 Replies 1583 Views

It works fine now. Thanks