Questions, discussions and feedback about the AGL website, My Account page, and our online services
The link to the Download PDF bill in the emails I receive does not take you to the PDF but a help page. When I select the billings option it then takes you to a general dissuasion page (this ) which is no help at all. Please send the appropriate link in the emails to download my bill.
Hi SDB,
Thank you for reaching out to us.
It seems there may have been a glitch in the system when trying to download your bill from the link provided. However, there should be an attachment at the bottom of the email containing the same bill for you to download.
If the issue persists, please don’t hesitate to contact our support team through this https://www.agl.com.au/help-support/contact-us. Our dedicated team is ready to assist you further and resolve this for you as quickly as possible.
We apologize for any inconvenience this has caused, and we truly appreciate your understanding.
Thank you,
Syed