Unable to access AGL Rewards through My Account

F1sh
Switched-on
1 Reply 8395 Views

Unable to access AGL Rewards through My Account. I have cleared the cache, but still stuck in an endless loop which doesn’t access AGL Rewards. I have 3 accounts linked to the same email address and presume this is where the problems is.

5 REPLIES 5
jayden_AGL
AGL Moderator
2 Replies 8393 Views

Hi F1sh,

 

Welcome to the AGL Community!

 

Unfortunately having multiple accounts linked to your email address can cause headaches for our AGL Rewards service. However, I'm confident that I'll be able to get this back on track for you!

 

Please send me a private message by clicking on my handle (jaydeny) with your AGL account number(s) and I'll be happy to lend a hand.

 

Cheers,

 

Jayden

rongowland
Semiconductor
1 Reply 448 Views

unable to access AGL rewards online

rongowland
Semiconductor
0 Replies 446 Views

account numbers  ********

rongowland
Semiconductor
1 Reply 443 Views

Account numbers ****************************

Xander-AGL
AGL Moderator
0 Replies 409 Views

Hi Ron, thank you for reaching out.

I've edited your posts to remove your account numbers, as this is a public post.

I'm going to reach out to you via private message to get some more details, if you can reply via private message also, I will look into this for you.

Kind regards,
Xander