Reg:Joining credits

[Good_Samaritan]

Hi, 

Its been 6 monts since I got my new AGL Electricity + Gas connection. However, I am yet to receive my joining credits of 100 AUD. Could you please advise in this regards.

[SYED_AGL · Accepted solution]

Hi,
Sorry to hear about your experience.

I understand how frustrating this can be, and I want to assure you that our dedicated team is here to help. We'll escalate the issue to the appropriate team to ensure it gets resolved as quickly as possible.

Please don’t hesitate to contact us directly through this link: https://www.agl.com.au/help-support/contact-us. We’re here to assist you!

[Good_Samaritan]

My sincere apologies for the oversight, I went thru the statement I did find the joining credits. All good, thanks